Refundo is a service owned and operated by Refundo Inc. The following describes the Terms and Conditions (as amended or otherwise changed from time to time, the “Terms and Conditions”) applicable to the services available through the refundo.com website (the “Website”) from Refundo Inc. By visiting the Website, you are accepting the Terms and Conditions described herein.
Our Commitment to Your Privacy
We are proud to be a leader in the field of electronic commerce and a true innovator in the financial services industry. We value your trust in us and will work hard to earn your confidence so that you can enthusiastically use our services and recommend us to others.
Information We Collect
We collect personally identifiable information (“Personal Data”) about you that you specifically provide to us while using the Website. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number or e-mail address and IP address.
As part of our evaluation and monitoring process, we may also collect Personal Data from non-affiliated third parties such as credit bureaus, employers, and financial institutions.
Protecting Your Personal Data
We take our responsibility to protect the privacy and confidentiality of Personal Data very seriously. We maintain physical, electronic, and procedural safeguards that are designed to comply with federal standards to store and secure your information from unauthorized access, alteration, and destruction. Our control policies restrict access to your personal and account information to those employees who need to access that information to provide products or services to you.
The Personal Data you provide us is saved in a secure environment and is kept in our records to make it easier for you to use our services on return visits to our Website.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we will employ reasonable and current Internet security methods and technologies. We currently use Secure Socket Layer (SSL) technology to encrypt your Personal Data to prevent your information from being read during transmission over the Internet.
How We Use the Information We Collect
We use the Personal Data we collect to provide you with the products and services you use through our programs.
Disclosure to Third Parties
We share Personal Data with non-affiliated third parties that provide services to us or with you for the operation of our programs, including banks that operate as the depository/ institution for products we offer. In other cases, we only disclose Personal Data to non-affiliated third parties as permitted or required by law.
Our Policy Concerning Cookies
To serve you faster and with better quality, we use “cookies” technology. Cookies are small bits of code, usually stored on a user’s computer hard drive, which enable a website to “personalize” itself for each user.
We also automatically collect your IP address or other unique identifiers (“Device Identifier”) for the computer, mobile device, technology or other devices (collectively, “Device”) you use to access the Websites. A Device Identifier is a number that is automatically assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier.
Refundo is an Intermediate Service Provider and uses proprietary technology to facilitate EROs access to their IRS e-Services account with their permission. During enrollment or anytime thereafter you may be asked to provide Refundo your e-Services username, password, and PIN to access your e-Services account and gather information about your firm. Refundo does not store your username, password, or PIN in any format whatsoever. Refundo does not share the information contained inside of your IRS e-Services account and solely use this information for verifying the identity of an ERO.
Refundo, at its sole discretion, may turn away ERO’s based on the information gathered from ERO’s IRS e-Services account.
Refundo’s e-Verify software does not add, delete or modify any information stored on the IRS e-Services system.
Please be aware that by using the e-Verify platform you agree that you are complying with the IRS e-Services User Agreement as well as the following statement from the IRS:
WARNING! You are using an Official United States Government System, which may be used only for authorized purposes. Unauthorized modification of any information stored on this system may result in criminal prosecution. The Government may monitor and audit the usage of this system, and all persons are hereby notified that the use of this system constitutes consent to such monitoring and auditing. Unauthorized attempts to upload information and/or change information on these websites are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec. 1001 and 1030.
If you do not have your IRS e-Services login information available, please contact the IRS e-Help Desk at 1-866-255-0654 for information on how to gain access to your account. If you have forgotten your IRS e-Services password, please contact the IRS e-help desk. Their contact information can be found by clicking here.